Events from September 11, 2018 – January 26, 2019 – Page 3

Neighbors Helping Neighbors

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About Us
Title VI
ADA
- ADA Complaint Form
- Partners In Care Maryland ADA Policy for Bus
Get Involved
What’s happening
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Contact
Locations

Home
About Us
Title VI
ADA
- ADA Complaint Form
- Partners In Care Maryland ADA Policy for Bus
Get Involved
What’s happening
Programs
Contact
Locations

Donate

Member Login

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CONTACT

Phone:
410-544-4800

Email:
contactus@partnersincare.org

8151-C Ritchie Hwy
Pasadena, MD 21122

ABOUT US

Board of Directors
Our Team
Title VI
Rating

PROGRAMS

Ride Partners
Mobility Bus
Member Care
Repairs With Care
Veterans Helping Veterans
Boutiques

GET INVOLVED

Events Calendar
Careers
Volunteer Application
Sponsorships

LOCATIONS

Anne Arundel
Frederick
Mid Shore

We are committed to ensuring that no person is excluded from
participation in or denied benefits of the transits services
we offer.

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Mobility Bus - Frequently Asked Questions

How much does it cost to use the Mobility Bus? Do I have to be a member of PIC to use the Mobility Bus?

The Mobility Bus is an on-demand service and the rate is based on time and distance. Up to 20 miles, the cost is $35 per hour. You do not have to be a member of PIC in order to use the Mobility Bus. There is a one-time application fee. The application can be completed over the phone or you can complete it online via the PIC website.

How do I pay and when do I pay?

You may pay by credit card, but only online through our PayPal account. In addition, you may pay the driver by check or cash at the time of your appointment. Payments are due prior to performing the service.

Does the driver wait for me or does he come back at the conclusion of the appointment?

If the appointment is 1-2 hours, the driver will wait in the parking lot. If the appointment is longer, then the driver will come back at the completion of the appointment. Sometimes a driver is dispatched to another trip request.

Can my spouse, family member or caregiver ride with me? Is there an additional fee?

Yes. Your spouse, family member or caregiver can ride with you and there is no additional cost.

Do you provide same day service?

No. Service is scheduled on a first-come first served basis. PIC Mobility does not do emergency requests.

Mobility Bus - Frequently Asked Questions

How much does it cost to use the Mobility Bus? Do I have to be a member of PIC to use the Mobility Bus?

The Mobility Bus is an on-demand service and the rate is based on time and distance. Up to 20 miles, the cost is $100 per hour. You do not have to be a member of PIC in order to use the Mobility Bus. There is a one-time application fee. The application can be completed over the phone or you can complete it online via the PIC website.

How do I pay and when do I pay?

Does the driver wait for me or does he come back at the conclusion of the appointment?

Can my spouse, family member or caregiver ride with me? Is there an additional fee?

Yes. Your spouse, family member or caregiver can ride with you and there is no additional cost.

Do you provide same day service?

No. Service is scheduled on a first-come first served basis. PIC Mobility does not do emergency requests.

Testimonials From Ride Partners

"We have worked with Partners in Care for years and use their vans and crew to transport our assisted living residents to events around the area. Their staff is beyond friendly, accommodating and always willing to exceed expectations and take the utmost care in the safety and enjoyment of our residents. Could not recommend them more highly and we consider ourselves very fortunate to work with such a quality organization."

J. Thompson

Phone Buddies - Frequently Asked Questions

What is a phone buddy?

A phone buddy is someone who answers the request of another member who wishes to have someone call them.

Who can be a phone buddy?

Any member of PIC can be a phone buddy.

How often will I receive call from a phone buddy?

In our new setup, each member must initiate a call and also receive a call from another member. During each call, they’re required to engage in conversation for a minimum of 15 minutes.

How long should a call last?

Calls should last no longer than 20 minutes.

Can I request a call every week?

Yes, as long as your volunteer agrees to speak to a Member once a week.

Are there any requirements to receiving a call?

Yes, the member making the call is required to report to the PIC office the dates and times of each call. Each member is reminded that all calls are confidential and no information received during the calls should be shared.

CONTACT

ABOUT US

PROGRAMS

GET INVOLVED

LOCATIONS

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Mobility Bus - Frequently Asked Questions

Mobility Bus - Frequently Asked Questions

Testimonials From Ride Partners

Phone Buddies - Frequently Asked Questions