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Member Care

Older Adult Support Services

Our Member Care services are rooted in the belief that every older adult deserves to feel seen, heard, and supported. By pairing practical help with personal connection, we make it easier to age in place while staying engaged with the community.

Member Care Builds Connections

The Member Care team at Partners In Care Maryland, Inc. offers compassionate, person-centered support to help older adults thrive independently. From friendly phone calls and home visits to engaging social learning programs and help navigating country or state agencies, our care services provide a strong foundation of assistance when it’s needed most. 

If you’re interested in becoming a member or learning how to contribute your time, talents, or experience as part of your monthly giveback, call your local PIC office or send us a message to get started. 

Personal Emergency Response System (PERS)

Data Care

Warm Houses

Phone Buddies

Social Learning

Become a Volunteer

Frequently Asked Questions

Learn more about our Member Care program:

Member Care is PIC’s person-centered support program that provides advocacy, emotional support, and access to helpful resources. The program encourages community engagement through educational events and friendly outreach—and often serves as the first point of contact for members seeking services or connection.

To receive our Member Care services, you must:

  • Be age 60 or older
  • Reside in a county we serve
  • Be able to advocate for yourself (wheelchair users are referred to other programs)
  • Commit to a monthly “giveback” based on your time, skills, or interests

 There are four steps to becoming a member:

 

  1. Intake and screening by phone
  2. Giveback agreement received
  3. In-home interview completed and approved
  4. Welcome phone call from our Member Care staff confirming your enrollment

Yes. Everyone’s giveback looks a little different—it might involve phone calls, helping in the boutique, or sharing a skill. You’ll discuss your giveback options during your intake with the Member Care team.

Yes. Your giveback can be adjusted based on your situation, schedule, and abilities. All changes must be approved by the Member Care director or designee.

Join Our Community

Becoming a member of PIC gives you access to our support services, people-powered programs, and meaningful opportunities to give back. Whether you’re looking for help or looking to help others, there’s a place for you here.

Available Models

PERS - Frequently Asked Questions

PERS stands for Personal Emergency Response Service. PERS is a medical alert system supported by PIC for emergency incidents

Yes, PERS is a fee for service system for monitoring members who might be at risk for falls or another emergency event. The cost of the program depends on which unit the members selects.

Both members and non-members of PIC program can participate in this program.

No, the system is monitored by another organization called Connect America. However, PIC is notified should a member have an emergency event and someone from the Member Care office will contact the member the following day to check on him or her.

Testimonials From Ride Partners

"We have worked with Partners in Care for years and use their vans and crew to transport our assisted living residents to events around the area. Their staff is beyond friendly, accommodating and always willing to exceed expectations and take the utmost care in the safety and enjoyment of our residents. Could not recommend them more highly and we consider ourselves very fortunate to work with such a quality organization."
J. Thompson

Testimonials From Ride Partners

"I am blind in one eye and have low-vision in the other -- so I don't drive. Always felt like I was "begging" someone for a ride to a Dr.s appt. Read about Partners in Care in the local newspaper and gave them a call. I'm now a member and feel like I have my independence back. I call, get a ride with great people who want to serve. Thanks for what you do."
PIC Member
"While I was still working, Partners in Care was a great help getting my elderly mom to and from appointments during work hours. She was always confident in having them drive her and very thankful."
Debbie