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Phone Buddies - Frequently Asked Questions

A phone buddy is someone who answers the request of another member who wishes to have someone call them.
Any member of PIC can be a phone buddy.
In our new setup, each member must initiate a call and also receive a call from another member. During each call, they’re required to engage in conversation for a minimum of 15 minutes.
Calls should last no longer than 20 minutes.
Yes, as long as your volunteer agrees to speak to a Member once a week.
Yes, the member making the call is required to report to the PIC office the dates and times of each call. Each member is reminded that all calls are confidential and no information received during the calls should be shared.

Available Models

PERS - Frequently Asked Questions

PERS stands for Personal Emergency Response Service. PERS is a medical alert system supported by PIC for emergency incidents

Yes, PERS is a fee for service system for monitoring members who might be at risk for falls or another emergency event. The cost of the program depends on which unit the members selects.

Both members and non-members of PIC program can participate in this program.

No, the system is monitored by another organization called Connect America. However, PIC is notified should a member have an emergency event and someone from the Member Care office will contact the member the following day to check on him or her.