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  • About Us
    • Board of Directors
    • Our Team
    • Title VI
    • Rating
  • Get Involved
    • Events Calendar
    • Careers
    • Volunteer Application
    • Sponsorships
  • What’s happening
  • Programs
    • Ride Partners
    • Mobility Bus
    • Member Care
      • Personal Emergency Response System (PERS)
      • Data Care
      • Phone Buddies
      • Warm Houses
      • Social Learning
    • Repairs With Care
    • Veterans Helping Veterans
    • Boutiques
  • Contact
  • Locations
    • Anne Arundel County
    • Frederick County
    • Mid Shore
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CONTACT

Phone:
410-544-4800

Email:
contactus@partnersincare.org

8151-C Ritchie Hwy
Pasadena, MD 21122

ABOUT US
  • Board of Directors
  • Our Team
  • Title VI
  • Rating
PROGRAMS
  • Ride Partners
  • Mobility Bus
  • Member Care
  • Repairs With Care
  • Veterans Helping Veterans
  • Boutiques
GET INVOLVED
  • Events Calendar
  • Careers
  • Volunteer Application
  • Sponsorships
LOCATIONS
  • Anne Arundel
  • Frederick
  • Mid Shore

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Mobility Bus - Frequently Asked Questions

How much does it cost to use the Mobility Bus? Do I have to be a member of PIC to use the Mobility Bus?
The Mobility Bus is an on-demand service and the rate is based on time and distance. Up to 20 miles, the cost is $35 per hour. You do not have to be a member of PIC in order to use the Mobility Bus. There is a one-time application fee. The application can be completed over the phone or you can complete it online via the PIC website.
How do I pay and when do I pay?
You may pay by credit card, but only online through our PayPal account. In addition, you may pay the driver by check or cash at the time of your appointment. Payments are due prior to performing the service.
Does the driver wait for me or does he come back at the conclusion of the appointment?
If the appointment is 1-2 hours, the driver will wait in the parking lot. If the appointment is longer, then the driver will come back at the completion of the appointment. Sometimes a driver is dispatched to another trip request.
Can my spouse, family member or caregiver ride with me? Is there an additional fee?
Yes. Your spouse, family member or caregiver can ride with you and there is no additional cost.
Do you provide same day service?

No. Service is scheduled on a first-come first served basis. PIC Mobility does not do emergency requests.

Mobility Bus - Frequently Asked Questions

How much does it cost to use the Mobility Bus? Do I have to be a member of PIC to use the Mobility Bus?

The Mobility Bus is an on-demand service and the rate is based on time and distance. Up to 20 miles, the cost is $100 per hour. You do not have to be a member of PIC in order to use the Mobility Bus. There is a one-time application fee. The application can be completed over the phone or you can complete it online via the PIC website.

How do I pay and when do I pay?
You may pay by credit card, but only online through our PayPal account. In addition, you may pay the driver by check or cash at the time of your appointment. Payments are due prior to performing the service.
Does the driver wait for me or does he come back at the conclusion of the appointment?
If the appointment is 1-2 hours, the driver will wait in the parking lot. If the appointment is longer, then the driver will come back at the completion of the appointment. Sometimes a driver is dispatched to another trip request.
Can my spouse, family member or caregiver ride with me? Is there an additional fee?
Yes. Your spouse, family member or caregiver can ride with you and there is no additional cost.
Do you provide same day service?

No. Service is scheduled on a first-come first served basis. PIC Mobility does not do emergency requests.

Testimonials From Ride Partners

"We have worked with Partners in Care for years and use their vans and crew to transport our assisted living residents to events around the area. Their staff is beyond friendly, accommodating and always willing to exceed expectations and take the utmost care in the safety and enjoyment of our residents. Could not recommend them more highly and we consider ourselves very fortunate to work with such a quality organization."
J. Thompson