Ride Partners - Frequently Asked Questions

Each member is allowed ONE ride per week. A week is seven (7) calendar days. If you call on Monday, the earliest you can get a ride is the following Monday.
No. Members must provide a minimum of seven (7) calendar days’ in order to schedule a ride request.
No. Matchmakers and PIC staff work diligently to match ride requests but sometimes are unable to find a driver. Staff will call you at least 24 hours before scheduled ride to update you on the status of the ride. We always encourage members to have a Plan B in the event PIC is unable to find a volunteer driver.
We ask that you limit your ride requests to two stops. Remember, PIC drivers are volunteers and may have other commitments. You might consider two stops one week and the remaining stops the following week.