Member Care - Frequently Asked Questions

Member Care is Partners In Care’s overall person-centered program that provides advocacy, resources and encourages community engagement by offering social learnings and opportunities to build community. Member Care is the first line of contact for a community member seeking help to connect with the organization.

You must be able to advocate for yourself – no wheelchair participants. Reside in a county we serve. Commit to a monthly give- back. To receive our services in service exchange, members must be 60+

There is four-step process:
1. Intake has been completed/screened by phone
2. Your giveback has been received
3. After the in-home interview has been completed and approved
4. Then you will receive a welcome phone call from a member care staff welcoming and advising you that you can begin using our many services.

Yes, everyone’s monthly give back may look different; you will discuss it with a member care staff at the intake/screening stage.
Yes, it may change but it is based, on an individual’s situation, time, talents, and gifts. In addition, the director or designee must approve it.