Mobility Bus - Frequently Asked Questions

The Mobility Bus is an on-demand service and the rate is based on time and distance. Up to 20 miles, the cost is $100 per hour. You do not have to be a member of PIC in order to use the Mobility Bus. There is a one-time application fee. The application can be completed over the phone or you can complete it online via the PIC website.

You may pay by credit card, but only online through our PayPal account. In addition, you may pay the driver by check or cash at the time of your appointment. Payments are due prior to performing the service.
If the appointment is 1-2 hours, the driver will wait in the parking lot. If the appointment is longer, then the driver will come back at the completion of the appointment. Sometimes a driver is dispatched to another trip request.
Yes. Your spouse, family member or caregiver can ride with you and there is no additional cost.

No. Service is scheduled on a first-come first served basis. PIC Mobility does not do emergency requests.